If I return on a different day, does the return date have to be the day after the initial departure date?

The return date is flexible. Please specify a return date when making your reservation.

Can I stay overnight in Niagara Falls?

Yes you can. There is a $25.00 charge for each person who would like to return on a different day. This charge will be in addition to the cost of the combo ticket. The reason for this extra charge is that we will need to leave one seat empty on the return date for each guest who is taking advantage of the return on that date. In order to book a Niagara trip with a customized return date, please call us at 416-410-0536 between 8:00 am and 8:00 pm EST.

If I am travelling in a group and some of us want to do the full Toronto-Niagara combo, but others only want to do the Niagara Falls Day Tour. Is this possible?

Yes, absolutely. The only thing to keep in mind here is that if you’re purchasing two different types of tickets through this website, you’d have to purchase them in two separate transactions. For example, if you were buying two combo tickets and two Niagara tickets through this website, you’d need to buy the two combos in one transaction, and the two Niagara tickets in another transaction.

When I bought my combo I received a free boat ticket. Is this for the Hornblower Niagara Cruise?

The free boat ticket included with the City Tour is for the Toronto Harbour & Islands cruise. This cruise takes you through the Toronto harbour and the islands, and should not be confused with the Hornblower Niagara Cruise. When you are doing the Niagara Falls Day Tour, you will have the opportunity to purchase discounted Hornblower Niagara Cruise tickets from your tour guide.

If I buy the combo, can I do the Niagara Falls portion and the hop-on hop-off city tour on the same day?

Unfortunately, this won’t be possible because the Niagara Falls is a full day tour, and the hop-on hop-off buses will be mostly finished by the time you return. Conversely, if you were to get onto the first hop-on hop-off bus that departs in the morning, the Niagara tour would have already departed by the time your Toronto tour had ended.

I bought a combo package. Do I have to do the hop-on hop-off city tour around the same time that I do the Niagara Falls Day Tour?

No. Your Toronto City Tour can be redeemed within one year of purchase.

I bought a combo package. Do I have to do the Niagara Falls Day Tour within the same 3 days that I use my hop-on hop-off city tour?

No, your Niagara Falls Day Tour can be redeemed within one year of purchase.

I have already bought a hop-on hop-off city tour, can I still do the combo?

Unfortunately, the only way to take advantage of the combo savings is to buy both the Toronto and Niagara portions of the combo at the same time. In other words, if you weren’t sure that you wanted to do the Niagara tour but you really wanted to do the Toronto tour, and you went ahead and purchased only the Toronto tour, you wouldn’t be able to buy the Niagara portion of the combo at a discount after the fact.

After I’ve booked my tickets online, how far in advance do I need to call in my desired trip date?

As a general rule, you’ll need to call in your desired Niagara Falls departure date at least 24 hour prior. The more notice you give us, the greater the guarantee that there will be enough seats available on the Niagara trip of your choice.

Can I buy combo tickets without first confirming that there are enough Niagara Falls Day Tour seats available on my desired travel date?

As long as you’re buying your combo tickets at least 24 hours before departure, it’s pretty safe to assume that there will still be Niagara seats available. If, however, you are buying your combo tickets less than 24 hours before the Niagara Falls Day Tour departure, it is advisable that you call us at 416-410-0536 to confirm seat availability before purchase.

Can I book a specific date for the Niagara Falls Day Tour portion of my combo online?

Please contact our office at 416-410-0536 or info@citysightseeingtoronto.com to check seat availability and to make a reservation.

What if I can’t print the confirmation page out?

If you don’t have a printer, or if you’d just rather not have to print anything, all you need to do is write down the confirmation numbers that appear on your screen. These numbers will also be sent to you by email. For the Toronto City Tour, you’ll need the confirmation number that starts with CSST. For the Niagara tour, you’ll need the confirmation number that starts with CSSN, but please remember that you’ll need to call in your desired Niagara trip date to us at 416-410-0536. Reservations for the Toronto City Tour are not required.

Is it even cheaper if I buy the combo online than it is if I buy it in person?

Yes! If you buy the Toronto-Niagara combo online, you will save a further 5%.

Do I save any money if I do both your hop-on hop-off city tour and your Niagara Falls Tour?

Yes! Our Toronto-Niagara combo is an unbeatable value and it’s an amazing way to explore both destinations for an incredibly low price.