Why choose City Sightseeing Toronto?

Simply put, we’re the best! We offer Toronto’s most comprehensive tour at the lowest price around. Whether you’re here for a couple of hours or for a few days, we have the perfect tour for you. Your City Sightseeing Toronto ticket gets you

 

  1. Yonge-Dundas Square / Eaton Centre
  2. Carlton & Yonge
  3. Wellesley & Yonge
  4. Isabella & Yonge
  5. Bloor & Yonge
  6. Park Hyatt
  7. Casa Loma
  8. Spadina & Bloor / The Annex
  9. Bata Shoe Museum
  10. Yorkville / ROM / Gardiner
  11. AGO / ChinaTown / Kensington
  12. Scotiabank Theatre
  13. King & John / Bell Lightbox
  14. CN Tower North / MTCC
  15. 123 Front St. W. (Starbucks) / Union Station
  16. CN Tower south / Rogers
  17. Info Centre / Harbourfront
  18. Hockey Hall of Fame
  19. St. Lawrence Market
  20. Distillery District

What happens if it rains?

We run rain or shine. If it’s raining, you’re welcome to sit on the lower level of the bus where you’ll be warm and toasty. If you’d rather brave the rain and sit on the upper deck, we will gladly provide you with an official City Sightseeing rain poncho at no extra charge.

What should I bring onto the bus with me?

Be sure to bring your camera if you have one. If you’re joining us on a hot and sunny day, consider bringing a hat and a bottle of water. And, of course, don’t forget your sense of adventure!

Will my bus ticket get me into all the attractions?

No. Although some of the city’s top attractions (Eaton Centre, St. Lawrence Market, Distillery, Chinatown etc.) are free to visit, others require that you buy a ticket to get in (CN Tower, Casa Loma, ROM, AGO etc.). You may, however, purchase discounted tickets to many important attractions from the staff on our buses!

Is the Harbour & Islands Cruise free with my bus ticket?

Yes. It is absolutely free!

What major sights and attractions do the buses pass?

  • CN Tower
  • Ripley’s Aquarium
  • Casa Loma
  • Eaton Centre
  • Yonge-Dundas Square
  • Harbourfront Centre
  • Royal Ontario Museum
  • Art Gallery of Ontario
  • St. Lawrence Market
  • The Distillery
  • Hockey Hall of Fame
  • City Halls
  • Bata Shoe Museum
  • Gardiner Museum of Ceramic Art
  • Theatre District
  • Chinatown
  • Kensington Market
  • Bloor-Yorkville
  • Queen’s Park
  • Entertainment District
  • Club District
  • University of Toronto
  • Baldwin Village
  • John Street Roundhouse

What comes first: the bus or the boat?

You may start with either the bus or the boat; it’s entirely up to you! You could begin with the boat tour and pick up the bus after the cruise, or you could ride the bus tour and be dropped off at the boat when it’s finished. And remember that even if you started with the bus and got dropped off at the boat, your experience doesn’t have to end there; you can catch the bus again and keep hopping on and off!

 

One thing to keep in mind, though, is that the first bus of the day always departs earlier than the first boat of the day. So, if you’re looking to get an early start on your day with us, you might want to begin with the bus tour.

What do your stops look like?

City-Sightseeing-Toronto-bus-stop

How long is the bus tour if I don’t get off at any stops?

The entire bus tour lasts approximately 2 hours from start to finish.

I’m not looking to hop on and off. Is this OK?

Yes. In fact this is how many of our customers decide to enjoy their tour experience; they join the tour at one of our stops, do a single fun-filled loop through the city, and finish at a point that is convenient for them.

How frequently do the buses run?

Our buses run approximately every 15 minutes during the peak summer months and somewhat less frequently during the slower season. Please feel free to contact us as your travel date nears for the most accurate scheduling information as local events and traffic may affect our operations.

Does the bus wait at every stop?

Although we have introduced a few photo and rest pauses at ideal points along our route, our aim is to interrupt the flow of our tour as little as possible. With this in mind, we try to wait at regular stops just long enough to safely exchange any passengers before continuing on.

Is the bus tour narrated?

Yes. Each and every bus has either a live guide or automatic audio systems available on board. These official City Sightseeing Toronto guides are fun, friendly, and informative. They will tell you all about the sights and attractions along our route and will be more than happy to give you advice on how to make the most of your stay in our city.

 

In what language(s) is the tour spoken?

Certain buses en route are equipped with multilingual audio systems available in English, French, German, Spanish, Italian, Portuguese, Russian, Cantonese and Mandarin. Calling our office or visiting our booth at Yonge Dundas Square is the best way to find out when those buses will be coming by. Headphones are required to listen to the audio on these buses. You use the ones we provide or bring your own to enjoy the tour!

Do I have to do the boat tour right after the bus tour?

No. You can even do your boat ride on a completely different day if you like. In fact, your boat ticket can be redeemed on any one occasion during the season in which you bought your hop-on hop-off ticket.

What kind of buses do you use?

During peak season, our vehicles are primarily open-top double-deckers buses that afford you the best possible view of Toronto. City Sightseeing Toronto uses the finest open-top sightseeing vehicles. Originally introduced by London Transport, these distinctive buses were so well designed that they ended up outlasting later replacement models and remained in regular service until 2005. Only 2,876 of these incredible vehicles were ever built and 1,000 are still in existence today

How can I buy City Sightseeing Toronto tickets?

The easiest and least expensive way to buy City Sightseeing tickets is on the internet through this website. It’s quick and easy and you’ll get an instant printable receipt. If you don’t have access to a printer, not to worry; you’ll be given a simple confirmation number. Your confirmation number, not your receipt, is what you need to join the bus. Scribble it down on a piece of paper and you’re ready to join the tour at the location of your choice.

 

Another way of booking discounted tickets is over the phone. Call us anytime between 8am and 8pm EST to buy tickets at from one of our live service agents. As is the case with the online tickets, no printer is required although we would be happy to email you a printable receipt.

 

If you’re staying at a hotel or other residence downtown, call us for our complimentary hotel pickup. We’ll come over at a time of your choosing and bring you to the start of the tour.

 

Tickets may also be purchased at the regular price from agents at any of our sales locations. The most prominent of these is our info centre/ticket office on the east side of the Radisson Hotel.

 

The Radisson itself is located right along the waterfront at 249 Queen’s Quay West and our office is a street-level storefront at the southeast corner of the hotel. The nearest intersection is Queen’s Quay West and Rees St.

 

Will people of all ages enjoy the bus tour?

Absolutely. Over the years, we have hosted countless retirees, newlyweds, kids, infants and even newborns. There is something for everyone to love about our wonderful city as seen from our sightseeing vehicles.

Why should I buy my tickets online or over the phone?

Buying your tickets online or over the phone is cheaper and it’s also quick and easy. You’ll be given a simple confirmation number. Write it down and use it to access the bus at any one of our 20 stops. We will also email you a printable receipt for your records.

Can I bring my stroller onto the bus?

Yes, as long as it is collapsible.

Do I book a specific time/date when buying tickets online?

No, you don’t have to commit to a particular travel time or date when booking online or over the phone. Your booking is open-ended, allowing you the flexibility to use your tickets at a time of your choosing. This is handy for people who want to buy the tickets at a discounted price but who aren’t sure what day or time they’d like to come.

Are the buses wheelchair accessible?

We have a variety of different types of double decker buses some of which are fully wheelchair accessible. For details on the times for which tours are departing specifically on wheelchair accessible buses, please call us at 416 410 0536 or email us at info@citysightseeingtoronto.com.

Collapsible wheelchairs can be stored on board any of the city tour vehicles.

Do I need access to a printer to buy tickets online?

If you don’t have access to a printer, not to worry; you’ll be given a simple confirmation number. Scribble it down on a piece of paper and you’re ready to join the tour at the location of your choice. We will, however, email you a printable receipt for your records.

Can I get back onto the bus after the boat tour?

Yes! You can keep using the bus as much as you like during the validity period of your ticket.

How does buying tickets for someone else work?

No problem. Just relay the confirmation number from your online or phone transaction to the people who are going. This will allow them to join the tour at a location of their choosing. You can also give them a copy of the printable receipt if you like although it isn’t necessary.

How far is the boat from the stop #17?

The boat is about a 2 minute walk from stop #17 so the bus tour and the boat tour essentially begin from the same location.

Who to contact if I have questions about my transaction?

You may call or email customer support at anytime for assistance on any number of topics:

Overseas: +1.416.410.0536

Telephone: 416.410.0536

Toll free: 1.877.371.TRIP (8747)

Email: info@citysightseeingtoronto.com